A dream without discipline is just a daydream ... If you want a rainbow, you gotta put up with the rain ...The only place a person ever starts at the top, is to dig a hole ... Operate out of your imagination, not your memories!

Thursday, November 01, 2007

November Tidy - Zone

These are the Tidy- Zones for November - mark your calendars:

Tidy Zone 1: The Entrance,Front Porch and Dining Room (November 1 -3 )
Tidy Zone 2: The Kitchen (November 5 - 10)
Tidy Zone 3: The Bathroom and One Extra Room (November 12 - 17)
Tidy Zone 4: The Master Bedroom (November 19 - 24)
Tidy Zone 5: The Living Room (November 26 - 30)


Spend no more than 20 minutes per day in the Tidy-Zone!
Sundays are set aside for church and family time - no cleaning!

Thursday, October 18, 2007

First Tidy Steps

Bee Tidy has divided the home up into 5 different zones. This is done for the simple reason that our calendar has 5 weeks in a month (albeit, the first and/or last week has less days than the other 4). Don't worry if you think you have more than 5 zones in your own home ... everyone does ... ha! But follow the Bee Tidy Zones anyway. These zones will hit on all the major living areas of your home. Each week, you will work in a different zone. Each month, you will repeat all the zones. In a few months, you will notice that the main parts of your home will look so tidy!!. This will then motivate you to tackle some of the "other" areas of your home.



So here is how the month of October looks:



These are the zones for October - mark your calendars:


Zone 1: The Entrance, Front Porch and Dining Room (October 1 - 5)
Zone 2: The Kitchen (October 8 - 12)
Zone 3: The Bathroom and One Extra Room (October 15 - 19)
Zone 4: The Master Bedroom (October 22 - 26)
Zone 5: The Living Room (October 29 - 31)




When you first start zone work in Tidy Zones, don't try to spend anymore than 15 minutes per day decluttering in the current zone, and 15 minutes cleaning in that zone. That's it! Tidy Steps - like baby steps! Set your timer for 15 minutes and clear out those things that you don't use or love, and then set it for 15 minutes again for the cleaning time. Before you start, review the rules of zone cleaning:

Be fully dressed all the way to comfy shoes before you start.
Your daily cleaning chores should be finished and preferably weekly vacuuming done.
The room has to be fairly straight.
Do not pull out more than you can put back in 1 hour.
Clean one drawer or one pile at a time.
Do a little every day. Don't try to accomplish this in one day. You will burn out and will hate this system. TidySteps!
Set your timer and work for 15 minutes. That's all. It did not get junked up in one day and it won't get clean in one day either. Patience and BabySteps. You can do this.

Monday, February 12, 2007

Walt Disney Had It Right!

Here is what Walt Disney's had to say about positive guest services at his new theme park in 1955:

Some of the activities a Disney cast member (employee) cannot do while "on stage" at a Disney theme park.
Eat
Drink
Smoke
Sleep
Sit down
Chew gum
Lean against a wall or a railing,
Fold his or her arms.
Does this seem extreme? Of course it does. But when it comes to customer service, it makes perfect sense. Imagine how a potential guest would feel when walking up to a cast member doing one of the above no-nos.
Making sure the cast-member is courteous and efficient is key while "onstage" at a Disney theme park. It helps create a positive guest experience whenever a guest interacts with an employee.
"The first year (of Disneyland) I leased out the parking concession, brought in the usual security guards -- things like that -- but soon realized my mistake. I couldn't have outside help and still get over my idea of hospitality. So now we recruit and train every one of our employees. I tell the security police, for instance, that they are never to consider themselves cops. They are there to help people. The visitors are our guests. It's like running a fine restaurant. Once you get the policy going, it grows." -- Walt Disney
The cast members who follow these rules develop a sense of pride about their work. When these rules were first put in place, they quickly began to believe in the need to sacrifice their personal convenience in order to be part of something special. Guess what? It works!